Customer Support

Our technical support team is available for non-managed IT and hotspot customers Monday to Friday, 8:30AM – 5:00PM AEST (excluding public holidays).


To ensure we can provide you with the best service, please log a ticket using the form on the right or via our support email and we will get back to you as soon as possible. If you require urgent assistance, you can contact us on our office number during business hours.

Submit a Support Ticket

Need Assistance? Submit a Support Ticket and one of our friendly, helpful team will be in contact with you shortly.

Support Request

Require Assistance? Download our remote support widget by clicking the button below.