Rates
Please see below for all of Xtreme's Business IT Support pricing. We offer reduced rates for Pro-active Maintenance customers. Please contact us for more information.
Business IT Support
| Labour Type | Minimum Charged Time | Time Blocks | Ad-hoc Hourly Rate ex GST |
|---|---|---|---|
| Off-Site Workstation Labour - Business Hours | 15 Minutes | 15 Minutes | $120.00 |
| On-Site Workstation Labour - Business Hours | 60 Minutes | 30 Minutes | $120.00 |
| Workstation Labour - After Hours | 60 Minutes | 30 Minutes | $180.00 |
| Workstation Labour - Emergency | 60 Minutes | 30 Minutes | $240.00 |
| Server Labour - Business Hours | 60 Minutes | 30 Minutes | $170.00 |
| Server Labour - After Hours | 60 Minutes | 30 Minutes | $255.00 |
| Server Labour - Emergency | 60 Minutes | 30 Minutes | $340.00 |
Travel Time
| Labour Type | Minimum Charged Time | Time Blocks | Ad-hoc Hourly Rate ex GST |
|---|---|---|---|
| Travel Time | 30 Minutes | 30 Minutes | $80.00 |
HotSpot Support
| Support Type | Included Support | Contract Period | Ongoing Monthly Fee ex GST |
|---|---|---|---|
| Reception Only | Unlimited 8am -8:30pm AEST | N/A | $165.00 |
| Reception and Guests | Unlimited 8am -8:30pm AEST | N/A | $385.00 |
Xtreme also offers unlimited support packages for HotSpot systems associated Wireless Access Points. Price is calculated based on the number of Access Points. Please contact us for more information.