Rates

Please see below for all of Xtreme’s Business IT Support pricing. We offer reduced rates for Pro-active Maintenance customers. Please contact us for more information.

Business IT Support

Labour Type Minimum Charged Time Time Blocks Ad-hoc Hourly Rate ex GST
Off-Site Workstation Labour – Business Hours 15 Minutes 15 Minutes $120.00
On-Site Workstation Labour – Business Hours 60 Minutes 30 Minutes $120.00
Workstation Labour – After Hours 60 Minutes 30 Minutes $180.00
Workstation Labour – Emergency 60 Minutes 30 Minutes $240.00
Server Labour – Business Hours 60 Minutes 30 Minutes $170.00
Server Labour – After Hours 60 Minutes 30 Minutes $255.00
Server Labour – Emergency 60 Minutes 30 Minutes $340.00

Travel Time

Labour Type Minimum Charged Time Time Blocks Ad-hoc Hourly Rate ex GST
Travel Time 30 Minutes 30 Minutes $80.00

HotSpot Support

Support Type Included Support Contract Period Ongoing Monthly Fee ex GST
Reception Only Unlimited 8am -8:30pm AEST N/A $165.00
Reception and Guests Unlimited 8am -8:30pm AEST N/A $385.00

Xtreme also offers unlimited support packages for HotSpot systems associated Wireless Access Points. Price is calculated based on the number of Access Points. Please contact us for more information.